Re-opening and managing your venue with confidence during COVID-19

During these uncertain times, reopening your venue in a time of COVID-19 may feel like a minefield. Luckily our team has created a list of top tips for reopening and managing your venue with confidence as we remerge from lockdown.

1. Plan to succeed
   Before reopening it’s important to devise a plan. You really need to scrutinise your business and the way you do things, thinking about where potential risks are likely to be. You need to reassess how you operate and ensure you are following government guidance. Key areas to focus on will be:
   — Risk assessments
   — Staff training

   — Cleaning protocol

   — Revised client & guest journey
   
   

2. It is all about your systems
   Once you have reviewed your business it is time to start thinking about systems and what you can put into place to safeguard your team, clients and external suppliers. These will be crucial for you to ensure as a business that you can safely navigate through these unprecedented times. Clear and efficient systems will not only safeguard you as a business, but also ensure that you can reopen and manage your venue with confidence.
   
   

3. Training and information
   This is a great opportunity for refresher training for all staff. After a break from operations and with new systems and procedures in place it is vital to ensure staff are up-to-date on everything to allow for the smooth reopening and running of your venue.
   
   

4. Don’t forget about the other aspects of your business
   With such a shift in focus towards safety and the pandemic it is important not to forget about the other aspects of your business. Ensuring that everything else is up to scratch is as important as ever.
   
   

5. Sell your Strengths
   After an inevitable break in business for your venue during lockdown, you will almost certainly be looking to convert as many new bookings as possible. Whilst many couples may not be as willing to book in the current climate, it’s important to ensure that you are presenting your venue in the best light to maximise on conversions and new business.

The next steps…

If you are still uncertain on reopening your venue and continuing to manage it with confidence, why not talk to a member of our team who will be delighted to help answer any questions that you may have?