Meet Elizabeth,
Founder
Thirteen Twelve Consulting was born out of a passion for the wedding and events industries coupled with an obsession for business development and strategy with a core focus on customer journey.
I am here to help you build a customer journey centred business strategy, providing you and your team with the knowledge and skills to curate a customer journey that surpasses expectation, forms the foundations for strong business growth through high conversion rates, reputation and repeat business.
So, how did I get here?
I graduated university with a first-class honour in marketing. Following this I worked in marketing and internal communications within the hospitality, franchise and FMCG sectors. This experience offered me a deeper understanding of the journey from customer acquisition to excellent customer service and the development of a top-class team.
Working for a franchise organisation I spent time with franchise owners evaluating their business, training and advising them on business growth strategies and helping them achieve tangible results.
In 2013 I founded Hall & Co Event Design, a multi-award-winning full-service wedding and events company. I have a wonderful team that look after planning, styling, floristry, catering and front of house for our clients for weddings, private events and brand activations. In 2020 we split the decor hire service out into Stories Event Hire to enable it to grow and service a different market to Hall & Co Event Design.
I am so incredibly proud of the team, what they achieve, their commitment to providing the best possible service and their personal values.
They are my absolute favourite part of the business and their presence has allowed me the freedom to build Thirteen Twelve Consulting.
Through Thirteen Twelve Consulting I work with wedding venues, catering and decor hire companies.
I live in Cambridgeshire with my husband and two dogs, i love the beach in winter, a well crafted cocktail and a good book. I believe in good people and community over competition every time.
Meet Charlotte,
Creative Strategist
Charlotte has been part of the wider team over at Little Acre Kitchen, Hall & Co Event Design and Stories Event Hire since 2016!
Charlotte has always been passionate about marketing and brand management making the move into the role of Creative Strategist a natural next step.
A quick run down of Charlotte’s career history within the wider business
Cafe team member at Little Acre Kitchen
Front of house and event team member at Hall & Co Event Design
Cafe manager at Little Acre Kitchen
Event assistant at Hall & Co Event Design
Project managed the brand creation, marketing, launch and ongoing running of Stories Event Hire
Creative projects and content coordinator including brand management for Hall & Co Event Design and Stories Event hire
Both in and out of work Charlotte can often be found behind the camera. Whether she’s capturing behind-the-scenes footage for our social media clients or documenting delicious meals out with her love of food photography.
Charlotte loves a well crafted coffee, countryside walks, sipping on a spicy margarita, sampling small plates menus and exploring new cities. She will always stop to make friends with a dog and never turns down an avocado toast.